24hr Response: 216-663-1111

Knowledge Base

Welcome to Ed and Enzo’s knowledge base. This is where you can find detailed information on different types of disasters and the services Ed and Enzo offer in response. You can click on the title of each section to download a Word document with all the information on this site. And remember, do not hesitate to contact us if you have any additional questions or concerns. Ed and Enzo care about getting you back to your normal activities at home or in business.

 Water Damage & Flood Restoration

Information About Water Damage

No two buildings are exactly alike, but each runs the risk of experiencing water damage of some kind. Water damage can originate by different sources such as: broken dishwasher hose, washing machine overflow, dishwasher leakage, broken pipes, clogged toilet, leaking roof, moisture behind walls, foundation cracks, plumbing leaks, and bad weather (snow, rain, floods). From a sprinkler break, to a massive flood, water typically spreads out and flows through the path of least resistance, especially towards substructures and lower floors. Porous materials like wood and sheetrock will soak up the water, and leave water spots. The result is never good, especially if you are a business. Significant impact of the value of a commercial property, reduction of a company’s productivity, and health & legal issues are just some of the problems which can be caused by water damage. If you’ve experienced water damage please call us before mold develops, and you have a more serious problem on your hands.

Categories of Water Damage

Clean Water – Refers to a source of water that is not a potential threat to human beings, such as broken water supply lines and appliance malfunctions.
Grey Water – Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when exposed or even consumed, such as broken toilets and sump pump failures.
Black Water – This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water, and are extremely unsanitary. If clean water & grey water are neglected, black water can develop.

The largest issue with water damage is the development of mold. Mold can cause serious health issues, and only takes 48 hours to develop in humid conditions caused by water damage. If you are experiencing unusual allergies after a water damage incident, please contact us to have the situation taken care of.

ServiceMaster by AmeriSteam’s Response

However, when water damage occurs, ServiceMaster by AmeriSteam will respond quickly and minimize the cost with our state of the art equipment and our highly trained mitigation specialists. Ed and Enzo care about getting you back to your normal activities at home or in business. ServiceMaster by AmeriSteam offers a guaranteed immediate 24 hour response, and we assure that our response will be as comprehensive as it gets. We have a 24 hour plumbing crew which will respond immediately and prevent any additional water loss or damage. We immediately proceed with inspection, assessment, and water removal. Then, we continue with our state of the art infrared moisture mapping so we have an exact layout of moisture content in the building. We then proceed with drying, dehumidifying, and stabilizing the building. Finally, we take care of mold removal, sanitization, and mold prevention for you as well. From A-Z, ServiceMaster by AmeriSteam’s water damage response will take care everything immediately and efficiently. Ed and Enzo care about getting you back to your normal activities at home or in business.

 Fire and Smoke Damage Restoration

Information About Fire and Smoke Damage

Damage from a fire is often misunderstood and not immediately seen. Fire and smoke residue creates a number of unique and difficult challenges. During a fire, smoke is driven by heat created by flames.  No matter where the fire originates, smoke may penetrate throughout a building structure. Long after the fire is put out, the damage can continue, as remaining free-floating smoke settles on horizontal surfaces and contents. Smoke also combines with humidity and can form corrosive residues that may cause secondary damage. Due to its acidic nature, responding immediately with the proper cleaning and mitigation techniques is critical. Ed and Enzo care about getting you back to your normal activities at home or in business.

ServiceMaster by AmeriSteam’s Responses

ServiceMaster by AmeriSteam offers a guaranteed immediate 24 hour response, and we assure that our response will be as comprehensive as it gets. We get right to work and begin with emergency pre-cleaning to prevent additional damage from occurring. We proceed to neutralize any acid, and then catalog the contents of the site to ensure minimal loss during restoration. Then, we continue emergency board ups of fragile sites and content cleaning and storage. Next, we complete the structural cleaning, getting rid of all residue and damage remnants. Finally, we conduct corrosion and odor control to reduce any lasting effects of the fire, and we reconstruct as much as possible. Ed and Enzo care about getting you back to your normal activities at home or in business.

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5280 West 161st Street
Brook Park, OH 44142
216-663-1111
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