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Services > Residential > Structural Drying


Understanding the drying process.

It is our goal to restore your property as quickly and efficiently as possible. The drying and restoration may require up to three phases before completion.

Phase I. Emergency Services


Upon arrival, a Statement of Authorization will need to be signed before work can begin. A ServiceMaster Clean trained technician will begin by determining if your carpet is salvageable and if the carpet can be dried in place. If so, we will extract as much water as possible. High-velocity air movers and dehumidifiers will be set to dry the carpet and sub-floor quickly. Equipment must be left on for the designated amount of time to ensure proper drying. The carpet may need to be treated to inhibit microbial growth. If the pad cannot be dried in place, we will detach the carpet from the tack strip and remove the wet padding to expedite the drying process. A pad sample will be taken back to our office to be matched and ordered for the reinstallation. If your carpet is deemed unsalvageable, the technician may advise removing both the pad and the carpet.

Job Site Inspections.


It will be necessary for us to have access to your property during business hours throughout the drying process in order to properly monitor the temperature, humidity, and our equipment. Please work with our office on your preferred method for re-entry to your property so we can properly monitor the drying process.


Understanding the drying process/ Phase II